Your customers deserve answers. Not wait times.

Clerq is an autonomous AI employee that handles your e-commerce customer support 24/7. Not a chatbot. Not a widget. An actual team member that resolves tickets, processes returns, and only pings you for the hard stuff.

Incoming ticket, 2:14 AM

"Hey, I ordered the wrong size. Can I return this and get a medium instead?"

Clerq responded in 8 seconds Absolutely. I've initiated the exchange for a size medium. A prepaid return label is on its way to your email. Your new item ships as soon as we receive the original.

Resolved No human needed

Resolved, 2:14 AM

"Where's my order? It says shipped but I haven't gotten it."

Clerq responded in 5 seconds Your package is with USPS and currently in transit through the Dallas hub. Expected delivery is Thursday. I'll email you when it arrives.

Resolved Order #4821 tracked automatically

Your support inbox is a black hole of lost revenue

Every unanswered ticket is a customer who won't come back. E-commerce stores lose 15-30% of repeat revenue to slow support. You can't afford a team. You can't afford not to have one.

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Resolves in seconds

Clerq reads the ticket, pulls order data, and sends a complete resolution. Average response: under 12 seconds. At 2am or 2pm.

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Handles returns end-to-end

Processes exchanges, generates return labels, issues refunds, and updates inventory. No manual work from you.

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Tracks every order

Pulls real-time shipping data and proactively updates customers before they ask. Fewer "where's my order" tickets.

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Learns your brand voice

Clerq adapts to how you talk to customers. Your tone, your policies, your personality. Customers won't know it's AI.

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Escalates the hard stuff

Weird edge cases, angry VIPs, potential legal issues. Clerq knows what it can't handle and routes it to you with full context.

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Weekly performance reports

Resolution rates, common issues, customer sentiment, and suggestions for product improvements. Your support data, distilled.

What makes Clerq different from a chatbot

✓ Works autonomously. You don't manage it, train it, or babysit it. You hire it.
✓ Takes real actions: issues refunds, generates labels, updates orders. Not just "I'll pass this along."
✓ Monitors your inbox 24/7. Doesn't wait for customers to click a widget.
✗ No script-writing. No decision trees. No "if customer says X, reply Y."
✗ No widget on your site. Clerq works behind the scenes through email and your existing tools.

Support that runs itself. Revenue that doesn't leak.

Every e-commerce store will have an AI support employee. The ones that hire theirs first will keep more customers, recover more revenue, and sleep better at night.